Courses

Performance Management: Enhancing Performance (Employee Development)

Performance Management is a continuous process, where performances are reviewed regularly and compared against benchmarked standards that are aligned with the organizational goals. Here the overperformed ones are rewarded and underperformances are addressed as per an organization’s policy. It is a part of Performance Management System (PMS), where PMS’ basic goal is to enhance performance level of the staff (employee development) so that they could perform better.

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AU79.00

Recruitment: The perspective

Recruitment is a combination of activities by an individual or a team in an organization to attract potential workers (employees/contractors) to work for the individual or for the organization, voluntarily or for a remuneration.

 

Recruitment process could be completed internally or it is outsourced to be performed by an external recruiter or a company. No matter whoever does it, it requires to be complied with certain legal aspects apart from a company’s policy.

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AU79.00

Customer Services and Returns

With the passage of time companies have become more conscious about the importance of customer services as the old age product model (where product was the only attraction for a customer) does not work anymore in the modern world. Investing in training to improve customer services level by improving the employees’ engagement level and product knowledge, as satisfied employees deliver better customer services, creates loyalty among customers (when served by trained staff) and it also leads to higher returns.

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AU79.00

Change Management: reflecting improvement

Since the organizations have started to realise that they need to align with the environment (internal/external) and adopt to circumstances by embracing the change; Change Management has taken a front seat in all those activities where an organization tries to adjust its progression in the light of the needs of time.

Today, a change to be implemented successfully needs a structured and a very professional change management approach; where a change leader needs to have certain skills to achieve the goals and objectives an organization seeks through change.

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AU79.00

Project Management: Entirety

Project Management has gained much recognition in recent times, where it has become a separate professional skill to achieve certain goals/objectives. Earlier it used to be a part of a business or engineer work only; however, now-a-days it has become a norm to finish any task which has set goals to achieve in a specified time.

Managing a project needs to establish the need of a project, goals/objectives to achieve, course of action (including potential corrective/alternative actions), ways to... 

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AU79.00

Selection & Onboarding: A Practical Approach

Whenever we discuss selection & onboarding, generally it includes recruitment, selection and onboarding. As the whole process is interlinked to each other.

Recruitment process aims to attract potential job seekers for a role and create a pool of talent so that selection process be effective to implement HR strategies relevant to recruiting new staff.

Nonetheless, we will keep focussing here (in this course) on selection and onboarding processes from a practical approach. After receiving the Resumes/CVs, the process of selection comes in where the received data is examined and evaluated by a selector...

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AU79.00